TERMS OF SERVICE

Scope

  1. These General Terms and Conditions (GTC) apply to the business unit of Stratus Schweiz AG, located in Rorschacherstrasse 150, CH-9000 St. Gallen, Switzerland (hereinafter "The Company"). The Company owns and operates the platform "keys.discount" and offers product keys for the activation of the respective computer software programs. The license is consumed once the respective installation is completed and serves as an acceptance of the terms of use, which regulates the right of use between you and the respective manufacturer.
  2.  These terms and conditions apply to the above-mentioned areas and other services that the company provides directly or indirectly to the customer.
  3. The order is confirmed by the provider. The contract is concluded as soon as the confirmation arrives at the buyer. If the confirmation does not occur within a reasonable period of time, the buyer considers this as a rejection of the order and is entitled to conclude the contract with another supplier.
  4. For purchase contracts, which could be executed by telephone, fax, letter, or other platforms, such as ricardo.ch, are considered to be concluded upon applying these terms and conditions. Customers will be notified in the order confirmation where they can download the terms and conditions.

Prices

  1. The company reserves the right to change its prices at any time. The prices valid at the time of the conclusion of the contract are valid on the website "keys.discount" or according to the separate price list of the company. The prices are only valid for the customer at the time of the purchase.
  2. Prices are quoted in CHF, EUR, USD, GBP, and VAT. Advanced recycling fees and handling fees are included. Shipping costs will be charged separately.
  3. The conditions for actions and discounts are available for the respective product.

Delivery Terms

  1. Delivery will be completed as soon as possible. If within 5 days, the customer does not receive the goods and no further information is provided, the customer is entitled to waive the delivery.

Liability and Activation Guarantee

  1. Our shipping is guaranteed within 24 hours after the purchase is completed but usually, occurs immediately after the order is received. If a key does not work, we will replace it immediately for free! (Activation with other/modified Internet/retail versions may fail, but is extremely rare and if it happens, you will immediately get a new key or your money back) You have no risk!

Use

  1. The license is intended for a single activation on a computer. The useful life is unlimited, as long as the product is used on the same device. Should the computer be reformatted, re-set, or changes made to the hardware, there is no guarantee that the license key will continue to work on the computer.

Download Version

  1. The delivery is completed once the purchase is completed and the electronic transmission of the license occurs; there will be no shipping by mail. If you prefer a USB stick or a DVD with the installation file, we will gladly send it to you plus shipping costs. For the USB stick and the DVD, you just have to double click on the start or setup file and the installation will start automatically. Then just enter the license key when prompted and the installation will be done automatically from the USB stick or from the DVD.

Pay

  1. The customer is obliged to pay the invoiced amount within 30 days from the invoice date, unless he already paid the amount during the order process via credit card, PayPal, Bitcoin, TWINT, or other payment methods.
  2. If the invoice is not paid within the aforementioned payment period, the customer will be warned. If the customer does not settle the invoice within the reminder period, he automatically falls behind on the payment. From the time of default, the customer will owe default interests in the amount of 5%.
  3. The company reserves the right to demand advance payment at any time without providing a reason.
  4. The potential claims that may arise with the company cannot be offset against the invoiced amount for the purchase of products.
  5. If the customer falls behind on the payment of the products, the company reserves the right to refuse to provide said services, to deliver the product or to grant the license.

Obligations of the Company

  1. Unless otherwise agreed, the Company will fulfill its obligation by providing the agreed service.
  2. A large part of the company's service is provided online. For all other services, the registered office of the company is the place of performing said services, unless other provisions are established.

Obligations of the Costumer

  1. The customer is obliged to exercise the rights of use only to the extent granted. The customer is fully responsible for the secure storage of his access data and passwords. The customer is responsible for the content of the collected data and information.
  2. The customer is obliged to immediately take all the precautions necessary for the provision of the service by the company. The customer must make the arrangements at the agreed place, at the agreed time, and in the agreed measure. Depending on the circumstances, the customer must guarantee the provision of information and documents necessary for the company.
  3. By accepting these terms and conditions, the customer also confirms that he has an unrestricted capacity to act and is of legal age. By registering, the customer expressly declares that all information provided is true, current, and in accordance with the rights of third parties, good morals, and the law.

Retention of Title

  1. The ownership of the products remains with the company until the full payment of the purchase price. Until then, the customer may not dispose of the products, in particular, neither sell nor rent or pledge.

Warranty

  1. The Company aims to ensure the availability of the products and takes reasonable precautions to protect "keys.discount" from interference by third parties.
  2. However, the Company cannot guarantee that the services offered by "keys. discount" will never be interrupted, or that the files offered are virus-free. The company makes no guarantee for the accuracy of the content or quality of the published or transmitted information and documents. The company does not give any warranty for non-spamming, malicious software, spyware, hackers, or phishing attacks, etc. that could interfere with the use of the service, damage the customer's infrastructure (such as devices, PCs), or otherwise cause harm. The company cannot guarantee the factual content correctness, completeness, and reliability or the quality of the provided, published, or transmitted information and processes as well as the result of the services provided. Any problem or defect should be reported to the company immediately.

Liability

  1. Liabilities for any indirect damage and/or consequential damage are fully excluded.
  2. The liability for direct damages is limited to the sum of the service, product, or license purchased by the customer. This limitation of liability does not apply to direct damages caused by gross negligence or intention.

Intellectual Property Rights

  1. All rights related to the products, services, and/or any trademarks belong to the company or are entitled to their use by the owner.
  2. These GTC or any related individual agreements have the right to transfer the intellectual property rights of the products unless explicitly mentioned.
  3. In addition, any further use, publication and/or sharing of information, images, text, or other content, which the customer may receive in connection with these provisions, is prohibited unless it is explicitly approved by the company.
  4. If the customer uses the content, text, or visual material provided by the company, he/she is obliged to ensure that the rights of third parties are not violated.

Data Protection

  1. The company may process and use the data recorded in the context of the contract for the fulfillment of the obligations arising from the contract. The company will take the measures required to secure the data in accordance with the legal requirements. The customer agrees to the storage of data and the company fully agrees to the use of said data by the company. Furthermore, the company is also entitled to disclose information from the customer to third parties, if the customer has not expressly prohibited it. The data required for the performance of the services may also be passed on to authorized service partners or other third parties.
  2. Privacy policies also apply.

Amendments

  1. These terms and conditions may be changed by the company at any time.
  2. The new version comes into effect with its publication on the company's website.
  3. For the customers, the version of the GTC, which was in effect at the time of the execution of the contract, applies unless the customer has agreed to a newer version of the Terms.

Priority

  1. These terms and conditions precede all older versions of the terms and conditions. Only the provisions of individual contracts, which specify these terms and conditions, are subject to it.

Severability Clause

  1. Should a provision or supplement of the Terms and Conditions or the Contract be or become invalid, this shall not affect the validity of the remainder of the contract. The contracting parties shall replace the ineffective provision with an effective provision, which should be as close as possible to the intended economic purpose of the invalid provision. The same applies to any contract gaps.

Confidentiality

  1. Both parties are obliged to treat all the information related to the services provided as confidential. This obligation remains valid even after the termination of the contract.

Force Majeure

  1. If the rendering of services provided by the Company, its suppliers, or third parties involved is interrupted or canceled due to force majeure, including but not limited to, natural disasters, earthquakes, volcanic eruptions, avalanches, storms, thunderstorms, wars, civil unrest, civil wars, revolutions and rebellions, terrorism, sabotage, reactor damage, and/or strikes; the Company will be exempted from the fulfillment of its obligations. Furthermore, the Company is not obliged to refund the fees already paid by the customer or the rendering of additional services.
  2. Any further claims, in particular claims for damages due to force major majeure, are excluded.

Legal Information

  1. We only offer product keys for the activation of the respective computer programs. The license is consumed once the respective installation is completed and serves as an acceptance of the terms of use, which regulates the right of use between you and the respective manufacturer. The products offered are in relation to software that has been put on the market for unlimited use in the form of a product key activation with the possibility to download the program from Microsoft, which is also subject to download and updates.
  2. With us, you receive attractive second-hand licenses from volume licensing agreements, which have to be treated legally in the same way as parts of volume licenses on an initial acquisition. The splitting of volume licenses for the purpose of separate resale is legal.

Applicable Law / Jurisdiction

  1. These terms and conditions are subject to Swiss law. As long as no mandatory legal provisions apply, the courts at the headquarters of the company are responsible. The United Nations Convention on Contracts for the International Sale of Goods (SR 0.221.221.1) is explicitly excluded.