Terms and Conditions

Introduction

Welcome to keys.discount ("we", "our", "us"). By accessing and using our keys.discount, you agree to comply with these Terms and Conditions.

Scope

These General Terms and Conditions ("GTC") apply to all sales and services provided by Keys Distribution Ltd, Suite 2, 215 Main Street, Gibraltar, Gibraltar Heights, sell product keys for software activation to private and business customers via our website. The license is only formed from the installation and the consequent acceptance of the terms of use, which regulates the right of use between you and the respective manufacturer.

Orders and Purchases

Orders made through our website are confirmed by us via email. The contract is concluded once the customer receives the order confirmation. The GTC also apply to orders made by phone, mail, and other platforms.

Prices

Keys Distribution Ltd reserves the right to change prices at any time. The prices applicable at the time of purchase on the website "Keys.Discount", or as per the separate price list are valid. Prices are shown in USD and EUR, inclusive of VAT for website purchases. The total price, including VAT, is displayed at the end of the ordering process.

There is no minimum purchase value for redeeming vouchers, promotions, or discounts. Voucher and discount promotions can be combined and used only once per purchase. Vouchers are non-transferable and valid only for the original recipient. Misuse of vouchers may result in the charge of the discount amount or account blocking. Special conditions for vouchers and promotions will be detailed in the respective promotional information and will take precedence over these terms.

For more details, please refer to the specific promotional information or contact us at welcome@keys.discount

Availability

All information regarding the availability, shipment, and delivery of our products is preliminary and approximate. These details do not represent binding or guaranteed shipping or delivery dates. We exclude any liability for the unavailability of goods or delays in shipment or delivery.

Our goods are available as long as stock lasts. If during order processing we discover the ordered goods are unavailable, we will notify you immediately. Product keys are generally available while they are listed in the online store. In case of unavailability, you will be informed, and the product key will be delivered within 72 hours.

We reserve the right to limit the number of items purchased by a customer and will inform you by email if this applies.

Delivery Terms

Product keys will be delivered electronically as soon as possible after order completion, typically within 24 hours.

If the delivered goods are defective or incorrect, we will either replace them or refund the purchase price. Defects or wrong deliveries must be reported within 14 calendar days of the receipt to be eligible for a warranty claim.

Liability and Activation Guarantee

If a product key does not work, we will replace it with no charge. In rare cases, activation with other or modified versions from the internet or retail may fail. Should this occur, we will provide you with a new product key or a full refund. This ensures you do not undertake risk.

Use of Product Keys

Product keys are for one-time activation on a single computer. Continued functionality is not guaranteed if the hardware or software environment changes.

Payment

Payments must be made during the order process via accepted methods such as IBAN/SEPA, credit card, PayPal and cryptocurrency.

Cancellation Right

You have the right to cancel this contract in writing within fourteen (14) calendar days without providing a reason. However, this is not applicable if the delivered product key has been activated or registered.

To exercise your right of cancellation, you must send a clear declaration in writing (e.g., by email or post) to Keys.Discount. The cancellation period starts from the order release. To meet the deadline, send the notice before the fourteen-day period expires.

If you cancel the contract, we will refund all payments received, including delivery costs, within fourteen (14) calendar days. Refunds will be processed using the same payment method you used, unless otherwise agreed, with no additional fees charged to you.

Customer Obligations

Customers must use product keys as intended and are responsible for safeguarding access data. They must provide accurate information and comply with legal requirements.

Data Protection

Keys Distribution GmbH collects and processes personal data in compliance with applicable data protection laws. Necessary technical and organizational measures are taken to secure your data. By using our services, you consent to the storage and processing of your data. We may disclose your information to courts or authorities if required by law, and to service partners for service performance.

Changes to Terms

We reserve the right to amend these Terms at any time. The version in effect at the time of contract conclusion applies unless a newer version is agreed upon by the customer.

Contact Information

For any inquiries or issues, please contact us at:

Keys Distribution Ltd
Suite 2, 215 Main Street
Gibraltar Heights, Gibraltar
Phone +423 7989130
Email: welcome@keys.discount